FAQ'S

DELIVERY

What makes Sacred Pup collars different?

Our collars aren’t just accessories — they’re wearable energy. Each piece is handmade with genuine crystals, vegan leather, and gold or silver hardware. We infuse love, intention, and boho-spiritual style into every detail so your pet can shine inside and out.

 Are the crystals real?

Yes! We use genuine, high-quality gemstones for their beauty and energetic benefits. Each crystal is cleansed before being made into your pet’s collar.

How do I choose the right size?

Measure your dog’s neck with a soft tape measure, leaving room for two fingers between the collar and their neck. You can find our full sizing guide on each product page.

Are the collars comfortable for everyday wear?

Absolutely. Our collars are designed to be lightweight, flexible, and safe for daily use. For heavy play or swimming, we recommend removing the collar to protect the crystals and leather.

How do I care for my Sacred Pup collar?

Wipe with a soft cloth and avoid soaking it in water. Keep away from harsh chemicals or extreme heat. For an extra energy refresh, you can cleanse the crystals under moonlight or with palo santo.

 Do you make custom designs?

Yes! We love creating one-of-a-kind collars tailored to your pet’s personality and your favorite crystals. Reach out through our Contact page to start your custom order.

What’s your shipping time?

Most orders ship within 3–5 business days. Custom orders may take 1–2 weeks depending on design and crystal availability.

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and times vary by location and will be calculated at checkout.

What’s your return policy?

We accept returns on unused, unworn items within 30 days of delivery. Custom pieces are final sale unless there’s a defect.

Do you offer a warranty?

Yes — all Sacred Pup collars and leashes come with a 1-year warranty covering hardware and craftsmanship. If something breaks under normal use within that time, we’ll repair or replace it for free.

Can humans wear Sacred Pup pieces too?

Some of our collections include matching mala necklaces and accessories for you — because the bond between you and your pet is worth wearing.